Zonka Feedback
A multi-channel feedback platform for measuring NPS, CSAT, and closing the feedback loop.
The all-in-one customer experience (CX) platform. Zonka Feedback automates surveys and reporting so you can understand user sentiment and improve your product based on real feedback.
Founders often build based on assumptions rather than data. We recommend Zonka Feedback because it allows you to capture real-time customer sentiment across every touchpoint—website, email, SMS, and even offline. By measuring key metrics like Net Promoter Score (NPS) and Customer Satisfaction (CSAT), you can identify unhappy customers before they churn and double down on what your best users love. It’s the direct line to your customer's voice. Use the link to start listening today.